PRIVACY POLICY

PRIVACY POLICY

Data Collection

WB Power Services obtains information (eg contact details, bank account no., ID & health records) from stakeholders (primarily customers, suppliers & employees) in order to supply a quality service.

We retain the minimum necessary data to enable us to complete our obligations, we use this data fairly to ensure contacts are still accurate for example & we keep it securely in our CRM system held on our encrypted and secure server. We never sell information held to any third parties. Our HR Manager (Data Controller) completes a Data Protection Impact Assessment (DPIA) where one is necessary.

We require your active consent (opt-in) before recording any information about you which we gain from various means depending on the relationship, for employees this will come from the application form, for customers it will come from the sales process.

Should we suffer a Data Breach, we will communicate the scope of the breach to the Data Protection Regulator within 72 hours & to affected individuals (Data Subjects) within 30 days.

On request, we will:

  • Explain why your Personal Data was collected, how it is used & how long it will be stored [The right to be informed];
  • Supply a copy of your Personal Data (free of charge) within 30 days [The right of access (SAR – Subject Access Request)];
  • Quarantine disputed Personal Data until any discrepancy is resolved [The right to restrict processing & the right to object];
  • Correct inaccurate Personal Data within 30 days [The right to rectification];
  • Manually check decisions that were taken automatically by computer [Rights in relation to automated decision making and profiling];
  • Supply your Personal Data electronically to facilitate transfer between organisations [The right to data portability];
  • Erase your Personal Data, provided it is no longer required by the company [The right to erasure (right to be forgotten)]User tracking

User Tracking
We use Leadoo’s tracking service to follow what users are doing on the site and combine this behavioral data with other data we can gather from e.g. chat interactions. Leadoo uses etag tracking in order to hook together the same users behavior over several sessions – in practice this works similarly to cookie based tracking. Please check out Leadoo Marketing Technologies Ltd’s Privacy Policy (https://leadoo.com/privacy-policy) for more information on what is tracked and what your rights are. Leadoo works as the Processor and we work as the Controller for the data in terms of GDPR. You can stop the tracking by emptying your browser’s cache after the visit. For more on how Leadoo works as a GDPR compliant processor, see https://leadoo.com/privacy-policy-processor/

The policy and procedures described in the WBPS Manual conform to the requirements of the General Data Protection Regulation (GDPR).
Andrew Wilmott, Managing Director, Date: May 2024