OUR VISION & VALUES
Our vision at WB Power Services is to be the biggest and best critical power specialist in the UK and Kohler’s No.1 distributor for its generators and parts.
Our mission is to retain our family values as we grow by continuing to hire and train the best people, invest in high specification equipment, with service depots right across the UK, so we can reach our customers in the shortest possible time with the highest levels of service and advice.
We are proud of our past and look forward to a successful future. One where our customers receive world-class service and our people are empowered to deliver their best and put their expertise to work.
Everything we do is underpinned by our values.
We work hard to complete our objectives, supporting our colleagues and praising them when they have done a good job.
HELPING EACH OTHER
We are always on-hand to support and provide a helping hand to our colleagues. Even if we can’t help directly, we’ll be there to offer a word of encouragement and compassion.
We are sincere and honest with our teammates. We’re not afraid to admit when we’re not quite sure about something. Only by asking the question, will we improve and learn.
We constantly endeavour to improve our operations, systems and processes. Only by striving to improve can we sustain our position as an industry leading critical power specialist.
BE THE BEST IN EVERYTHING WE DO
We believe we are the best power solution company in the UK, and this belief should drive all our actions. We’re confident and hardworking, ensuring our output always meets and exceeds our customers’ expectations.
BELIEF IN OUR QUALITY SYSTEMS
Whilst always seeking to improve, we know our internal systems deliver a fantastic service to our customers across all divisions of the business.
We strive to deliver the best service, by forming strategic partnerships with industry leading power companies.
We understand that as a power company, we must endeavour to reduce our carbon footprint and take the initiative to do this by embracing new technology.
In return for our employees investing in us, we’ll invest in them. We will support all our staff to constantly hone their skills and improve. We want the best for them.
TOTAL CUSTOMER COMMITMENT
Everything we do at WB Power is for our customers. It is at the heart of every decision, action and judgement we take.
We are on hand 24/7/365 for our customers. No matter what time or day, we will be with our customers within 4 hours. That is our promise to them.