The National Space Centre is an education charity that gets people excited about space and helps develop the next generation of scientists and engineers. Based in Leicester, it runs a highly interactive science centre that welcomes 330,000 visitors a year; 90,000 of whom are students and teachers in formal school groups. For just under the past four years, WB Power Services have been working with the National Space Centre to provide a flexible, bespoke service contract, providing maintenance services for their incumbent back-up power supply.
WB Power have been the provider of generator maintenance services for the National Space Centre since 2017
WB service engineers have spent a total of 80 hours servicing the on-site generator
As part of the maintenance contract, WB Power have provided 24/7/365 emergency cover to the National Space Centre, with a guaranteed response time of 4 hours
For just under the past four years, WB Power Services have been working with the National Space Centre to a flexible, bespoke service contract, providing maintenance services for their incumbent back-up power supply.
WB Power have provided a cost effective, flexible solution to fulfill the maintenance and service needs of the back-up power supply for the facility. The service package contained one major service per year, completed by a WB Power service engineer during normal working hours. Further details include:
On completion of each visit, a detailed service report was issued, which detailed all work carried out and highlighting, if any, recommendations to keep the generator in a safe and reliable condition. Furthermore, an oil sample was taken at time of the service, which would then be sent away for laboratory analysis. This would further enhance the ability of the engineering team to flag any issues before they occurred.
The National Space Centre have maintained their professional relationship for 4 years due to WB Power’s ability to offer a customer focused, honest and efficient service. WB Power have utilised their expertise to keep the site’s incumbent generator in excellent operational condition.