The aim of every UPS system is to ensure it is working at all times and providing the essential wedge between a power failure and a generator back-up supply. With a piece of equipment that is so critical to keep your business and other equipment operating 24/7, it's important to have the right maintenance contract in place for when your UPS system fails.
To ensure you have the best possible UPS maintenance contract, here's five attributes it should include as standard:
1 - REPAIRS AND SPARE PARTS
An essential for any maintenance contract is, of course, the ability to provide repairs and spare parts for the UPS when you need them. The WB Power Services team understands that having stocks of UPS spares and vital parts is very important to keep a system up and running. That is why they keep a comprehensive line of spare parts for most UPS systems, including mechanical components for the generator set and electronic parts of the UPS module.
With supply agreements in place with most of the major UPS manufacturers and ancillary component suppliers, WBPS can access just about all the spare parts needed for regular maintenance and servicing – and despatch to you fast.
2 - Emergency call-out
Your UPS needs to be working for you 24 hours a day, 7 days a week, 365 days a year. Even if your UPS system fails you need the ability to call on someone in an emergency.
Thankfully, WB Power Services operates a 24 hours a day, 7 days a week emergency response phone line (0115 944 4422) that will help put your UPS system back online. Available nationwide, our fleet of fully-trained engineers supported by a centrally based modern workshop facility, means we can help you day or night.
3 - FAULT ANALYSIS
UPS systems can be complex and sometimes experts are needed to discover the reasons for failure and diagnose potential breakdowns. Our in-house team can help find potential problems by completing a UPS fault analysis.
Our UPS technicians will check to ensure your system is ready to provide constant and continual power as well as that correct fault analysis is available at all times.
4 - Function checks
As standard, the WB Power Services maintenance contracts for UPS systems includes as standard, battery checks and function checks on the complete system too. This not only acts as a way to manage current faults, but also faults that could appear in the future.
5 - Load bank testing
Running a UPS system under capacity or for long periods of time with no applied load can damage the system more than you may think. The team at WB Power Services can complete an electrical load testing service, both resistive and reactive, up to 10mW through our range of load test machines, with documentation provided for quality control purposes. We can also help to test resistive and reactive load banks, as well as load bank hire for your piece of mind.
UPS SUPPORT IS AVAILABLE
If you think your UPS requires a maintenance contract to keep it in working order throughout it's lifetime, get in touch with the WB Power Services team and see what solutions we have available for your requirements.